Can't download interest pot statements

Help Bug Reports
1

Issue: I have an savings interest pot, and I can’t download any statements from it.

Details to reproduce: Once you’ve navigated to one of your interest savings pots, go to pot documents, pot statements, and attempt to download any statement in any format.
Outcome: You’ll see a screen that says “Sorry about this” etc… and to ask to try again. I’ve tried several times since yesterday and still the same result.
OS: Android 13
Device: Samsung Galaxy S22
App Version: 5.24.0

Screenshots:

2

Have you downloaded regular Monzo current account statement? Does that one have savings pot statements for you as well, on the additional pages?

1 Like
3

Yep, your current account statement also shows pot statements.

4

Yeah I managed to get the pot statements by doing the above method.

Thanks.