Can’t get past verify number stage on app

Trying to set up my new account. I am stuck at the verify phone number stage. I receive the text, enter the numbers correctly but it says “Something went wrong…”

Might be worth trying to delete and reinstall the app.

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Failing that, email help@monzo.com and they can get it fixed for you.

Heads up though, support responses are slow at the moment. They are working hard on it :slight_smile:

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I had to contact support, I think it is a problem with either their app or system

But when I contacted them, confirmed who I was etc, they sorted it out

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