Bug with written notes disappearing, is Monzo aware and will it be solved soon?

[Revels]

Have you ever used the search?

Notes disappearing

Issue: Details to reproduce: OS: Device: App Version: Screenshots: Adding a note to a transaction, go back to account and the note disappears?

Notes & Tags disappear

Issue: Notes & Tags are not saving on the first entry, 2nd attempt works fine Details to reproduce: enter characters in notes & tags field, press back in the top left, field is blank, re-enter data, press back, and data is saved this time. OS: IOS 16.2 Device: iPhone Xʀ (MRY42B/A) App Version: 5.5.0 #868 Screenshots:

Notes disappear

Issue: when I add a note to a transaction it disappears and I have to type it back in sometimes even three times before it saves Details to reproduce: Just adding a note to a transaction OS: Apple iOS Device: iPhone 12 App Version: 5.18.1 Screenshots:

Transaction notes #tags very often not saved

On the IOS mobile app, after typing a note on a transaction and the tapping back. The note isn’t saved. I mitigate this by selecting and copying the text (into the paste buffer) and opening the transaction and entering the note again by pasting. It’s quite annoying for people using the feature frequently to have to work around this weakness.

@Revels

Same happens for me.

Interestingly if you press enter afterwards and go onto a new line then it stays.

@AlanDoe