I am paid on the 7th of each month (or before if it’s a weekend).
I have updated this in the app.
In the Summary screen it shows… “This month - 7 Jul - 6 Aug”
In the Trends tab is hows… “This month - 7 Jul - 6 Aug”
But in my Bills pot it shows… “Left to pay - Before 31 Aug”
When I tap on the little info button it tells me “We use your Summary period as the date range”.
I have quite a few payments that come out on the 1st of the month and I know that these are not included in the “Left to pay” because the date is wrong. And despite it telling me it uses the Summary period, that is also wrong.
I tried to get in touch with someone at Monzo to get the date range to change properly but they don’t seem to be interested. The telephone tells me to start an in app chat. The in app chat is non-existent and sends me hear.
Is this just happening to me or is this a known bug?
I’m having the same issue but can’t for the life of me find the section you mean, I don’t have a pie chart on the top left. UK Android app, I have Home, Trends, Premium, Payments and help as tabs along the bottom. Change the trends to refresh month on the 18th when i get paid.
The Home page doesnt have a summary section or a pie chart, the top of home has the spotlight section which are mainly links to trends, so really not sure what I’m supposed to click on. When I go into the current account I have feed and manage but again no pie chart.
Which? the account, or a pot. The pie chart is only there if you are viewing your actual account, not if you’re viewing a pot. The settings that you can enter, for payment cycle, etc. carry across the entire app, but you can only access it through the account page.
I’m on the new layout, so I tap on the Personal card (account) from the new Home screen and it takes you to the Personal account in the carousel. The pie chart is shown at the top-right (for me)
I then scrolled across the carousel to our Joint account and the pie chart was NOT there. After swiping back to my Personal account, then back to the Joint account, the pie chart WAS now shown.
Haven’t been able to reproduce it since - but there is some intermittent thing going on…
But generally, the pie chart is only shown at the top-right of parent accounts (not Flex, pots or connected accounts)
For me on iOS - selecting the reset date in trends is not updating the ‘left to pay until DATE’ in pots. My payday is set for 21st each month or working day prior, pots show reset date of 19th and does not update with the trends date, nor is there a way to change this that I know of.
As mentioned here, there used to be a ‘left to spend’ wheel/piechart where you could amend the date for pots left to pay - this thread mentions changing the layout back to old but this is not an option anymore
You’re between a rock and a hard place unfortunately, as this post describes:
But let’s apply a little positivity for a change - there is a workaround
In the Monzo account that you want to adjust the ‘missing’ Summary dates, tap on search and search for ‘Summary’ or ‘Spending report’. Hopefully a ton of spending reports will be listed, tap on the first one and you’ll get into the old Summary to change the date.
I suspect that anyone who did will not be able to use the workaround, as that’s when my list of historical Spending reports finishes, so there won’t be any search returns from April 2022 onward.
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