Whats the best thing People like about Monzo
To be honest, I just love how modern feeling it is.
Before I joined Monzo, I was a customer with Barclays. Every single time I asked them to do something for me, I’d end up frustrated at how slow and painful their processes were. Everything felt so old fashioned, and I was surprised nothing was quicker considering how advanced technology is these days.
Monzo have solved all of those problems for me. Being a brand new bank, it’s built on modern systems that are fast and simple. I love how the Monzo app gives full access to my bank account, too - I always felt like Barclays mobile banking was a glorified way of checking my balance.
With First Direct’s Android app that’s genuinely about all you can do.
Feeling in control of my money!
Previously it felt like I was 3 days behind with what was going on. See transactions I had made 3 days later etc. Now I get instant notifications and know if anything important happens with my account within seconds.
The community is pretty great too!
This! Not just the community itself either, but the value Monzo as a bank put on it.
Real-time banking (instant account updating).
Lots of other things contribute to the excellent overall experience, but if forced to choose one single feature it would real-time banking for me.
Instant notifications, helped me to manage my money better seeing your wages being paid in and seeing DD/subscriptions a few days before they are due to come out. Also the community is helpful and friendly love what has been built here.
- The involvement of the community is a truly unique feature of Monzo.
- Probably the best designed banking app I have seen
I like the simplicity of the App and the innovative ideas such as the community and unfreezing a blocked card.
Now we’re starting to see the mainstream Banks use these ideas would suggest that they’re useful and important.
I also like the fact that Monzo are rewriting what a bank is from the bottom up, with tech in mind.
I love every aspect of Monzo, compared to Bank of Scotland it’s a lot more refined and personal. The customer service from Monzo is more personal whereas people from Bank of Scotland seemed… well… hostile.
This summarises all of my reasons and more. Halifax felt so clunky and difficult to get anything done.
I just like how modern Monzo is and how fresh it feels.
The holistic user experience.
This topic was automatically closed 180 days after the last reply. New replies are no longer allowed.