I’ve been a victim of fraud. Saw an item advertised on Facebook market place and paid a deposit of £100 for the item, the balance being paid when I received it. I transferred the money from my monzo account into his bank account with the reference being the item name. No cash exchanged hands.
A week had passed, the item didn’t arrive and I realised I had been scammed.
Something similar had happened to me in the past (when I was with Natwest) on that occasion I notified Natwest two weeks after the bank transfer and they refunded me within 24 hours via some sort of charge back and then recovered their funds at a later date.
My question is, is there anything I can do to get my money back?
I have told monzo help in the app but not getting very far, I’m not sure that monzo have the same powers that traditional high street banks do?
Any help would be much appreciated