Authentication fails

[Tiger-1 (Panagiotis Chalkidis)]

**when I try to download my account statements I get the message “Strong Customer Authentication Failed.

Also I cannot add my card to Apple Pay

:**

Details to reproduce:
OS:
Device:
App Version:

Screenshots:

[davidwalton (Award Winning Hot Coral Analyst)]

Hi @Tiger-1 & welcome

Try:

• Uninstall Monzo app
• Restart device
• Download & install Monzo app
• Run Monzo app & login, retry a statement download

[Tiger-1 (Panagiotis Chalkidis)]

All ok now, thanks!