Asking Some Customers To Do Additional Identity Verification


(Tristan Thomas) #1

(Colin Robinson) #2

Is the Max Balance in that screen shot correct at £60k?


#3

Maybe it’s correct if you are called M Launderer, T Financier, or A Tory (or all three).


(Nathan Voller) #4

I’m going to guess it’s not. I’m on the enhanced identity verification and have a max balance of £10,000


(Colin Robinson) #5

@nathanvoller Yeah, me too, that’s why I queried it :slight_smile:


(Nathan Voller) #7

@Dunsford Must be a mistake then, or something to do with the upcoming current accounts perhaps?


(Alex Sherwood) #8

Perhaps we just got a preview of one of the limits for the current account there :eyes:


(Tristan Thomas) #9

Nope, it’s just the limits on our staging services are different to production :slight_smile: Sorry it’s not more sneaky!


(Mike Brennan) #10

Hi I just want to say thank you for how quick the verification process was for me. Once I’d done the quick video & photo of my ID it was just a couple of hours tops for it to come through. Nice to know I’m a real person at last…!


(Alex Sherwood) #11

A post was merged into an existing topic: New Limits!