Have you opted into âExternal account customisationâ in Labs? If not, youâre likely in one of our experiments to test how we enrol customers with connected account into this feature.
You should also have had a full screen message explaining the change and a carousel message like the one below. Could you let me know if thats not the case?
Can I also just check youâve tried holding the horizontal slider bars on the customisation screen? If thatâs not working and you didnât receive those messages, we might have a bug
Thanks for taking the time to share this feedback. Could you share some more examples of the actions youâre finding more difficult or are taking more taps to complete?
Iâve shared a few of the extra features weâll be building further up this thread - for example weâll soon let you customise the number of transactions you see in Activity
There are people like yourself that donât like it, but those sorts of opinions are visible because people like yourself register to voice it. Nobody is going to join to say they like it.
There was a poll a while back and it was clearly in favour of the new.
The new account views are coming very soonâŠwe should be able to share an early version of that experience via Labs in the next couple of weeks, for the communityâs feedback.
While the points @N26throwaway have made are valid thereâs also more to it, for me anyway.
My frustrations arenât around being thrown back to the old view in places, but rather that some of the new view/functionality just isnât as good.
Namely, not being able to view all my pots in one place, and no longer having the Red/Amber/Green left to spend bar (with the little days remaining notch), thatâs based on my balance rather than a target. Granted that might be a trends issue but itâs one thatâs being surfaced in the home screenâs new look.
Other than that Iâm enjoying the new look but those are two major points that let it down for me.
I really hate the search currently. Why have they lumped personal and joint into the unified feed, but then separated them when it comes to searching?!
No 2 are set to visible with about 4 others hidden.
Since the Investment go live and the change of this section from âSavingsâ to âSavings & Investmentsâ a few weeks back it now shows an aggregated Savings for all pots which i find pretty pointless as i dont think of all savings pots together as combined Saving. Iâd rather see each of the pots listed on the main screen/feed without having to tap in like it was previously.
Yeah it works fine for 1 pot, when theres more than 1 it combines into 1 as shown in my screenshots. Where i would like it to list them out like it was
Itâs definitely not the same, but okay queen. Perhaps your time might be better spent understanding why people other than yourself are struggling with changes to UI/UX rather than dismissing them out of hand
The poll is not a representative view because youâre polling beta testers who are excited about change, rather than a cross-section of users who are used to certain flows or who have different experiences. Using tech-savvy people as your benchmark is a dangerous and undiverse standpoint.
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