Issue: The Monzo app crashes immediately when I open it. I’ve never been able to open the app, this is from a fresh install. I have tried reinstalling, clearing the data and cache of the Monzo app and also of the Google Play Store app before reinstalling Monzo. Details to reproduce: Install Monzo a…

I found the issue in my case! I looked into the exception being thrown and it refers to to enabling the camera shutter sound. So it turns out if your phone is set to do not disturb or silent this throws an exception and breaks the app. Hopefully this will help you guys too :slight_smile:

[Android] Monzo crashes immediately upon opening

Help Bug Reports

Dunsford (Colin Robinson) 18 August 2019 17:54 4

Can you try installing it on another phone? That would allow you to rule if it’s a problem with your account in general or with the phone?

1 Like

App crashes on start up

Topic		Replies	Views
App crashes on start up Bug Reports	3	1241	19 October 2019
[Android] Monzo App Isn't Opening after Android and Monzo update Bug Reports	3	1425	2 October 2019
:white_check_mark: [Android] Monzo app crashes on opening Bug Reports	4	1639	22 August 2018
[Android] Can't open app since update - Android 8 29/4/19 Bug Reports	12	1947	16 June 2019
App isn't working won't open. Please find attached image Help	10	1879	21 October 2019

[Android] Monzo crashes immediately upon opening

Related topics