✅ [Android] Can't "Connect more credit cards"

(Levent Ali) #1

If I click the banner “Connect more credit cards”, no matter which bank I select, I see "Sorry there was a problem. Please try again and contact us if it continues.

Details to reproduce: Open the app -> Click the “Connect more credit cards” banner -> First Direct
OS: Android
Device: Google Pixel 2
App Version: 2.45.0

Cannot take screenshots due to security settings of the app.

((╯°□°)╯︵ ┻━┻) #2

You might want to tag @Jami in this. He loves bugs :wink: and seems to be on top of them all in the other CC topic.

(Aidan Alexander) #3

Have you enabled “Connect your Credit Card” in Monzo Labs?

I received the “connect more credit cards” banner without having the required Lab enabled and had the same issue you described.

1 Like
(Levent Ali) #4

That did it, thanks!
Maybe the banner shouldn’t appear, if the feature isn’t enabled in Labs?

(Aidan Alexander) #5

No problem :+1:

Yeah, that’s how it should work. Someone at Monzo cocked it up. I got the banner and at the time the lab was still called “Connect your BarcleyCard” but enabling it allowed me to add all the different credit cards.

(Jami Welch) #6

Yeah, this was down to the Labs feature flag. We send a feed item to everyone that ha tested the feature in Labs, but didn’t think about people who had opted out since testing.

Sorry for the confusion!

Did you get things sorted?

(Levent Ali) #7

Yes. All working now. Thanks!