An easier way to add money to your account [fully launched]

Making Monzo Monzo Labs
85

The email may not have reached you yet, we’re still sending some out :pray:

You can access this screen by going to the card for the account “…” > Manage > Limits > Pre-approved Transfers

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86

Thanks! Although I must say I found it impossible to find on my own and even with your instructions it’s buried deep within the app. Would be good to increase visibility somehow…

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Thanks for the feedback.

We will soon be releasing an updated version of the Add Money flow which will make these accessible to manage on the landing screen after selecting Add Money - we’ll let you know when this is live :pray:

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89

Wow, think I missed this before but this feels a bit like magic. Seamless topups from my savings account. Nice work!

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90

I found a pretty serious bug with this which made me go overdrawn on my Nationwide account: Transfers within limits are transferring from wrong external account so I’d like to revoke the limits but I still can’t find how to do this? I go to the card, press the three dots, but I only get Refresh/Share/Remove options. The Details link gives me a ‘Manage account’ but no Limits section.

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My guess.is you need to revoke permissions in the connected account (Nationwide)app. I’m sure I did that with First Direct…

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Hi,

You can manage pre-approved transfers under Manage Account > Limits & Controls > Pre-approved transfers. You can revoke the limits there.

You should also be able to revoke these limits from your bank.

Hope that helps :pray:

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Thanks Henry. I’d already followed the previous post and went into the Nationwide app and revoked the VRP - Payment Permission from there, as the only connection I could see apart from the main 2x account connections set up in Monzo.

Unfortunately this has completely broken the ability to initiate moving money from Nationwide into Monzo from the Monzo app and I have an open support request for someone to look into it.

I found the right setting you suggested in the Monzo app (I was previously looking within the Nationwide card not the Monzo card on the Home screen) and removed the limit for Nationwide there, but I now get a different type of error, but still not working!

I’ve already tried disconnecting/reconnecting Nationwide, and reinstalling the Monzo app, so I think I broke it :frowning:

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