After The Big List - polishing existing features?

[alexs (Alex Sherwood)]

Here’s why they got rid of the hamburger menu -

@anon173672

We had a hamburger menu on Android for a long time, and discoverability was just so much worse, the % of features being used paled in comparison to iOS. We’ve seen a big improvement since moving to bottom navigation

But the team’s well aware that the overall design of the app needs some work so they will improve on it

@anon173672

I’ve noticed folk on here commenting that some parts of the app have become a little less focused over time (settings, for example). Any plans to take stock of the overall design of the app given it’s nearly a year (!) since it was current account o’clock?

Final (related) question! Have you or the team been having any big thoughts for how the app might evolve in the future - particularly now we’re in a world where one app won’t necessarily mean one account (joint accounts being the first example)?

I’ve grouped these because I think they overlap heavily. We are really aware of these flaws. The apps are starting to burst in the seems in places (take the Account tab on iOS as an example), and there are many structural pieces of the design on both platforms that need addressing.

The tricky bit is balancing these with what Monzo, as a company, needs. For example, would you prioritise spending two weeks on design changes that will allow one area of the product to scale over the next 24 months, or spend two weeks on designs for referrals that improve our growth 10x and help us reach profitability? Ultimately it’s about hitting a nice middle ground, but is one of the reasons why there are certain areas that may feel like they’re lacking a bit of love. Rest assured, the design team has a very close eye on them.