As we celebrate our third birthday, we’re taking some time to reflect on how we got here. And we wanted to send a heartfelt thanks to you, the Monzo Community!
Community is at the heart of what we’re about at Monzo. You’re the hot to our coral. We can’t build the best bank in the world on our own, so we’ll always be grateful to everyone who helped us get there. From our earliest Monzonauts, to those who only got their card last week. We want to send you a massive thank you!
Here’s a look back over some of our top community moments:
Alpha Testers (Early Monzo Hackathons)
Believe it or not, but we didn’t always have half a million users. Things started small with just a few diehard fans willing to try out a bright pink card with a funny name.
The feedback from our earliest Alpha members helped shape Monzo (then “Mondo”) into what it is today. And we honour these members with a special badge in the app.
The name change
Speaking of names, there was the time we had to change our name. More than 10,000 of you sent us over 12,000 suggestions before we eventually settled on Monzo, which had been suggested by six people.
ATM fees vote
This is a great example of the power of our community. As a company, we were faced with a problem: withdrawing money from an ATM abroad is expensive, and we couldn’t continue to just absorb that cost. So we turned to the community and put it to a vote.
6,000 votes and 1,500 comments later we had an answer. We loved that we could be transparent with our community every step of the way, and include our customers within the decision-making process.
The t-shirt design contest
We’ve also harnessed the creativity of our community over the years, like when we held a t-shirt competition last year. The entries we got were really impressive and are being worn with pride by Monzo fans across the country.
Both crowdfunding rounds
And special thanks to all our community investors. Our record-breaking £22m funding round last year absolutely blew us away. We really can’t say how thankful we are for everyone who supported us this way - you’re the best
Looking to the future…
We’re sure the Monzo community will keep growing and getting stronger and stronger. We’ve got some big things coming in 2018 and we want you to be right there with us.
So, as always, keep your posts coming. Your feedback, thoughts, and ideas (yes, even the complaints) go right into helping us build the bank of the future.
Thank you! And join us in celebrating three happy years of Monzo