A better way to handle pending transactions

[Jackcrwhitney (Jack)]

@jabes

Initially I thought monzo was being clever with its balance (which is an available balance I guess) but the reality is there is a disconnect between money in your account and money you are free to spend because of pending transactions and I am no longer sure hiding this makes sense

This is a good thread to read, it’s similar to what you’ve just mentioned:

The problem with taking pending out of balance (John Lewis' fault, to be fair)

So, everyone on here loves Monzo’s habit of deducting pending transactions immediately from the balance, except me. I have the perfect example from tonight of why this can be disastrous: [35] Now, a lot more went wrong with this to get to this point. John Lewis’ fraud team cancelled my first transaction (despite it going through 3-D Secure and thus them being protected from fraud; it was a bit of a show). The email looked a whole lot like a phishing attempt, too. They called me ‘Mr’ in the ema…