I always thought they should release both at once.
Do the pots still attract interest and cashback on direct debits?
Pots earn the same interest as the main account. Not sure on the DD cashback as I don’t think the feature to pay from a Pot has launched yet (I don’t seem to have it anyway).
How recently? I’ve not had any notification of changes to this effect and the fees and useful info doc is still showing as below. I also made my £1,500 DD payment in April and got £30 cashback in May.
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There was an email in December advising of pending T&CS changes taking place from Feb - though it doesn’t seem consistent on their site so maybe it’s only for ‘Biscuit’ current accounts and not the NLA Zopa account? I’ve got £30 in one go a couple of times previously.
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Yes, any direct debit is eligible.
I thought it is paid monthly? My direct debit with them is £500 but only get paid £2.5 for only £125 per month.
For 2% is it capped at £2.5 per month covering only the first £125 paid every month no matter how many DDs you have. I guess the 4% may have a similar cap
You may be ok different terms depending on when you started.
I started mine in March and there’s that cap I posted above.
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Pretty sure that the 2% limit is £30, which I’ve already reached, and the 4% is £80.
Like others, I had enquired about the 4%, to be told that was for new customers only. I did chunter about that to them, and I think that the more existing customers ‘complain’ about differentiation and lack of loyalty the more likely they are to listen, if it gets fed back. He said naively.
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Will it? Maybe if each one ends up with an official complaint that they have to report in statistics. It’s annoying that joining early means they give less though.
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Surprised but Zopa has given me the new £20 referral offer after I maxed out the last £10 one.
Here’s to hopefully another £200.
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The add ons are nice, but the big attraction for me is still qualifying for the enhanced instant access savings rate of 4.45%, that is scheduled to last until at least October 2026. That has been by far the biggest earner for me out of the various options.
Plus I like the pots, the Open Banking and the speed of transactions.
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Mine has changed to £200 as well
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Those of us who opened account prior to Feb 2026 have cap applied on a yearly basis. Those who opened account more recently have cap applied monthly. I suspect that once our year resets we will move onto monthly cap, but this is just a guess.
The 4% seems to be a time-limited double rate offer that will revert to 2% at some point: https://www.zopa.com/bank-account-comparison-methodology
Are there any benefits to the yearly vs monthly cap (other than the obvious caveat of “oh no I maxed out the monthly cap”).
I guess the negative of a monthly cap is that if you don’t use it it’s gone, vs the yearly cap that can be manufactured to an extent via moving bills.
If there was no monthly cap I could pay my £1500 credit card bill monthly plus other DDs.
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I just have my two credit cards on there, other bills are paid via Chase (but haven’t tracked towards the 15 payments due to… savings account?). When I go travelling I book via them so I should be hitting the cap this year.
There is a benefit of yearly cap for the customer. It allows people to get the full £30 cashback in a single transaction, e.g. a single credit card bill. But that’s not good for the bank as it enables people to use Zopa for one month and then do their banking elsewhere for the rest of the year. I suspect that’s part of the reason they switched to a monthly cap. Perhaps another reason is the yearly cap may have confused some people, leading to customer support calls as to why cashback stopped after a few months of use.
Do Zopa allow ‘returners’? or are they Chase mk2
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Chase Mk2. No returning customers sadly. It’s a common theme now. Customers are being rejected from having access to competition just for switching away etc.
That is why I am holding onto my 18 Current accounts from licensed banks 
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It honestly needs addressing at this point.
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Maybe for massive banks, but I think for small ones it’s acceptable to not accept customers back.