Worrying posts about Monzo freezing accounts

So bad, I tell you.

I’ve filed a complaint with the ICO after their live chat agent advised me to. It was basically regarding the matter below, I still don’t have access to my DSAR as of today.

They replied to my email but with the same response as given in my previous reply. I don’t know what to do now other than waiting for my case to be picked up by the ICO.