I see Monzo still recommends Transferwise. I get paid by my US employer and have been using Wise to receive payments then forward them to Monzo but I had an issue recently and the customer service was so terrible that I am moving away from Wise once this situation has settled.
My UK colleagues also use Revolut, but I am a little weary of them because of their pseudo crypto wallets.
Is there any plan to allow international payments?
And other recommendations for receiving funds in USD?
Open a Starling/other bank account.
Wise are probably the cheapest, but there are others listed here;
It was just the way they handle it, it all seemed a bit sketchy, but yeah the other issues then compound that.
My colleagues just use it to get USD and ship it straight to GBP though, and it’s cheaper than Wise - one small monthly fee to remove all transfer fees, usually ends up being a fraction of what I pay with Wise.
Is it possible you just had a series of unfortunate events with customer service? I transact thousands through them each month and customer service has always been top quality (although rarely needed).
I never normally need to use customer service, that’s how it should be right? But the one time I do, and fairly urgently, they’re too busy. Just kills trust.