Had this conversation with a bunch of people on a Discord server I am on recently, and at least three people signed up (you’re welcome!).
First of all a lot were even aware it was an actual bank, some recognised the name, but they weren’t entirely sure what it was. So the first thing was that they were surprised that you could get wages paid in, overdrafts, ect ect.
After that the main thing I was asked was what makes it different from a regular old bank, so that’s when I talk about the app and it’s features that make it so useful. I mainly talk on how it makes budgeting easy, and makes all your incoming and outgoings clear to see, and really convenient.
Some still are worried about signing up to a new bank account and what that means. Some thought it would be a pain to switch because they didn’t know about CASS. I got the feeling some where worried about how multiple bank accounts would look on their credit scores. Most were just a little hesitant, there’s clearly a feeling out there that banking services is very different that other utilities, and not something you ‘shop around’ for.