We’re sharing the vision and principles for our internal product

To help our Customer Operations team support one billion customers, we’re building tools that help them do their jobs as effectively as they can. These tools are our internal product: software that we build and use ourselves, to help make your experience of Monzo as amazing as it can be.

Scalers product manager @francisco_araujo shares an insight into our internal product development process, and what we’re trying to achieve :rocket:

  • bring to life our beliefs on how to build our product and how can our vision become a reality facilitate a shared understanding by distilling the nature of what we’re building into simple and easy to digest statements

Ironically this statement isn’t very easy to digest :wink: Jokes aside, this looks like it probably makes Monzo a nice place to do work!

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