We’re experiencing problems with some bank transfers (Update : Issue Resolved)

[benjaminlbowles]

@anon38670904

You’re right but nowhere did it say something critical to knowing where your money was, that’s a feature of the app, is missing. Regarding today’s outage, the transaction didn’t show on my feed, it didn’t make my other bank and yes, I checked the help screen and nothing was there so just gave it a minute thinking it was a slow refresh of the new layout (before searching and eventually calling CS). Having £700 disappear wasn’t the nicest thing to see at 10:30 this morning!

Might be worth reading the following from the launch post of the new layout:

@bruno

If you want to start using this version you can sign up for early access. This is pretty much a work in progress, so you can expect hitting issues on a regular basis.