Waiting list not moving

Hi,

I signed up for an account weeks ago and yet I’m still at the same place in the queue as I was when I first opened it. Is that normal?

Thanks!

Not sure but here is golden ticket that should take you right to the front

The ticket’s been already used but thanks anyway!

Sent you another one by DM

Hi @Plemus :wave:

Sorry to hear about this :disappointed:

Hopefully that Golden Ticket has got you through, but if there are any further issues give us an email: help@monzo.com :raised_hands: