Virgin Money (Monzo plus)

[lilica (Lore)]

Hello,

I wonder…why Virgin Money (debit and credit card) is not in the list to add accounts from other providers .

Is there a plan in the future to add them?

Thank you!

[Peter_G]

Feels like this is the only big provider left.

I’m sure that Monzo would like to include them and I’d be surprised if it’s not in staff testing. Perhaps there’s an issue with the connection? Or maybe the demand is actually quite low?

I’m hoping that this will come in 2023.

[mikez]

@Peter_G

Or maybe the demand is actually quite low?

Possibly this because many other apps support them without any issues.

[lilica (Lore)]

I wonder if a flash poll will give us an idea in this forum if demand is low

[Peter_G]

Last time we polled it was the third most popular connection:

Connected Accounts: What next? (Summer 2022 edition)

Last summer we had a poll and a chat about what folk wanted to see next in connected accounts: Now a year’s nearly gone by () and things have changed: we’ve had a bunch of new providers (hello New Day, Sainsburys, TSB and Tesco Bank). So let’s repoll (yes, that’s a word) and see what we want now… What do you want to see on connected accounts? poll Which connections are you missing? (We’re really into diminishing returns here, I think!) poll If Monzo could only do one thing from th…

[Revels]

There’s been lots of mention, lots of polls, Monzo know.

[anders25 (Anders Hanson)]

I really hope this is on its way. As I have a Virgin Money credit card it means I can’t make the most of the Monzo budgeting tools as one of my key accounts is missing when I look across all my accounts

[InfraJoe (Joe)]

Exactly the same with me.

[tomika782 (Tamas)]

Same here. I have a Virgin Money card and using the Trends feature but it is unreliable without all my accounts / cards linked.

[tomika782 (Tamas)]

Hey @Monzo, any comment or feedback on when Virgin Money credit cards would be available to link in the Monzo app. This is a major card and I am really struggling to make sense in the Trends feature without my credit card spendings.

Would be great to have this added!

[TheSamHughes (Sam Hughes)]

Could really do with Monzo supporting this, at the end of the day it’s an open banking api bank and I’ve been able to connect it in with Emma which I was previously using before consolidating on Monzo premium, so seems weird that Monzo is years behind others which where doing this connection for free.

[josepheliotlucas (Joe Lucas)]

Hey Monzo any update on this?

[JimBee]

Funny you should ask

Connected Accounts: what's next? 23/24 edition

Hey Lewis here from the Open Banking team at Monzo. Today we’re adding Virgin Money as a provider into labs And we’d like your help We haven’t been able to gather enough Virgin Money transaction data internally to build out the connected account’s feed comprehensively. So if you have a Virgin Money account we’d really appreciate you connecting it to Monzo to help us collect more transaction data and improve the feed for everyone. When you first connect you…

[WillP79]

Eugh - got excited when i saw that! Signed up for Plus so i could test it, and it turns out to be only for current accounts! I have Monzo for that - what I need is the VM credit card connection. Quickly cancelled Plus - guess it’ll be another long wait. Interestingly VM credit cards don’t work properly with Emma or Snoop. Perhaps Monzo cant get it working properly either. My impression is that Virgin (as a whole) don’t have the first clue about IT, although the airline has come on a lot in the last couple of years…maybe VM will catch up eventually.

[mirodo]

My VM CC account works perfectly well with Money Dashboard.

[WillP79]

Interesting - can’t remember if I’ve tried that. Would be better to have it all in Monzo though.