Their systems won’t recognise Monzo for direct debit payments very annoying that they can’t update their systems

That sounds like code for ‘We’ve not updated our sort code database in the past year’.

According to their social media team it should be OK - I followed the link to their chat and still got that message. Been told to try again… so back on live chat.

This is amusing: [M1] [Monzo] [M3] [M5] So fingers crossed I guess…

From a consumer point of view I think these sorts of situations are totally unacceptable and the onus should not be on the customer to pay via alternative means. Say for example you can’t set up a DD because Very haven’t updated their systems AND also insist on 3D secure for card payments… what if …

This is why I have a barclays current account set-up too incase anything like this happens. Is " Very " the only site which doesn’t work with Monzo ?

No, the others are listed here - [image] Merchants & Banks Who Don't Yet Recognise the Monzo Current Account Sort Code / Debit Card (open Wiki) Monzo Chat I’ve created this Wiki which anyone can edit, at @connorianreilly ’s suggestion (& having checked with the team), as a…

Ok thanks ! Reason im asking is because next month my money will be coming straight from my advocate into my Monzo ( via bank transfer ) and slightly concerned because Monzo is new.

Don’t be 99% of the time, Monzo works 100% of the time :slight_smile: Seriously, it’s not perfect but I’ve never had an issue with my card not being accepted in the UK. If you keep your Barclays card too, you’ll be fine.

Nice to see BACS coming down heavily on these companies. Oh wait. They do nothing. No wonder they don’t comply.

I use to spend a lot of money with very.co.uk unnecessarily due to the credit facility - I ended up closing my account with them because I could not set up a direct debit with them. Best thing I ever did no more shopping when I did not need it Plus no chance of me missing a payment and getting a c…

Very.co.uk won’t allow Monzo direct debit

UK Help

alexs (Alex Sherwood) 22 June 2018 19:39 20

No, the others are listed here -

Topic		Replies	Views
Monzo: a non traditional form of bank? Monzo Chat	72	8549	30 August 2017
Very.co.uk and Debit Card Help	5	1591	21 July 2018
Direct debit timings Help	43	9999	24 June 2019
Monzo Direct Debit Support Force - Sign up here Monzo Chat	185	22922	19 August 2018
Merchants & Banks Who Don't Yet Recognise the Monzo Current Account Sort Code / Debit Card (open Wiki) Monzo Chat	0	55954	24 July 2017

Very.co.uk won’t allow Monzo direct debit

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