Never had a problem with Monzo (Joint or Personal) on flights. This year so far I’ve done Air France, Lufthansa, British Airways and Delta. The POS terminals were known to be *historically * offline until landed, but the last transatlantic BA flight (where I was already connected to WiFi on the plane) charged immediately. I was very surprised to hear the Monzo debit sound from my phone. Maybe the terminals are being changed/upgraded to act as online POS terminals (or at least the software/connection architecture)?
If this is the case, no payment card should be declined and the airline will get the payment immediately.
All of the above via GooglePay except for one made with the physical card.
Hotel was due to open for season on 1st May but is now 1st June and we were offered full refund or rebook. So it might be a touch warmer but the place we are going is pretty steady all year round
The card didn’t go through at all when tapping or Apple Pay, and feel they’ve just blanket blocked Mastercard so they can then check the card and be like “Woah, no Monzo” or whatever.
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Anarchist
(Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)
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On a recent Jet2 flight a passenger’s card wouldn’t work on Apple Pay, and was told the same.
She had a window seat, and the physical card was in the overhead luggage, so she got free food.
Well i can confirm that my Monzo Plus card worked fine contactless on our Tui flight to Porto Santo this morning and another chap on the plane used his hot coral card with no issue.
They did announce on the flight that they dont take Revolut or any pre-paid cards
Mine too, I have to insert it into the Machine with Ryanair, Easyjet, Jet2, and BA. I think the cabin crew just don’t like the wait when you insert it and input your code.
Well I’ve just landed in Portugal via a TUI flight where they blank refused Monzo cards for card payments (and they also said they were cashless so good job I had another bank card with me). They also announced it over the PA system before they sent the bar down the aisle!
Was fine on a recent flight to Porto Santo Island, which is portuguese, and myself and others on the flight used Monzo with no problem on outward and return flights. They did point blank refuse to accept Revolut or other preppaid cards
I forgot to update here after my holiday. I used both personal and joint card on my flight with no issues.
There was no announcement to say they’re not supported either. It certainly seems like outdated knowledge and not consitent across all flights.
I’d suggest just tapping quickly so that they don’t see it or politely suggesting that it is tried anyway. Better still, just use Google or Apple Pay to avoid all drama.
card.
but will still try it on board when we do eventually fly
