Unlock pin

My card was blocked yesterday after my partner put the wrong pin in too many times. The app keeps telling me to unlock at a cash machine…I’ve tried 3 different ATM’s and monzo have declined the unlock pin. Anyone know how I can sort this?

If you tap “PIN & card number” beneath your card in the “Home” tab, and then “Get a PIN reminder”, this process should unblock your card. You might need to go through an ID check.

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Your partner has access to your account and PIN? Is that not against the T&Cs of the account?

Obviously not otherwise they would have got cash from the ATM😂 instaed of locking the pin

He thought it was his card…hence the wrong pin and blocked card!! :rage:

thank you! Got it working again now


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