I had two failed Apple Pay transactions from Eurostar. They didn’t go through, and I have a screenshot from Eurostar showing it failed and showing the transaction number and failure code. But Monzo refused to reverse the transaction because it doesn’t show all of these things:
I had to wait for these transactions to automatically reverse.
Why are we no longer allowed to reverse our own transactions at our own risk. I knew the transactions had been declined, but because Eurostar’s decline message didn’t meet Monzo’s specifications, they refused to help.