Touch ID to View PIN

In the Monzo CA it is telling me to contact support to set up Touch ID to view my pin. I’ve viewed it fine before so why do I need to now contact customer support to be asked “some questions”.


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I hit a similar sounding bug earlier in the week, when trying to make a transfer. Try switching the Touch ID for payments setting on in the settings menu & then viewing your PIN.

Thanks. That “fixed” it. Must.m be a small bug. I’ll leave the Touch ID for payments option switch he’d in for now. Ta.

No worries, don’t forget to report that via the in-app chat too :wink:

I have commented. Thanks.

Ah, excellent! Just hit this yesterday after changing my PIN the day before. Fortunately I remembered it when I needed to but it was touch and go for a moment.

I was thinking some new security had been implemented but I’ll give this a try.

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