The Monzo Current Account Preview

UK Monzo Chat News & Updates
46

No you can go ahead and register interest in the current account.
Do bear in mind that they are looking for people with 6 months of usage on the prepaid product though.

1 Like
47

Stupid Question: If you get a current account now, are you still able to use CASS later on*?

*When itā€™s available.

48

Starling accounts still have CASS even though you have an open account, Iā€™m sure this must be a similar workflow for Monzo in the future.

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49

Listen if you have such an issue with the people on here, the staff, the leaders and Monzo in general I hear there is an amazing site you can join where business is booming and you will get everything you want.

www.preecard.com

Thanks me later.

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50

Beat me to it :stuck_out_tongue:

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51

Iā€™ve registered my interest and canā€™t wait to try this out, also I started using Monzo over a year ago now :smiley:

52

Iā€™ll take that as a ā€œgood enough for meā€.

1 Like
53

One question, if we get a current account now, will we have the same sort code & account number as when the fully finished product is launched? Iā€™d like to move my bills/salary to the account but not if Iā€™ll have to update everyone again a few months later?

This is an important question. I imagine ā€˜yesā€™ but good to be sure as it will impact things like Direct Debits etcā€¦

54

I think youā€™ve found a 404 mascot (https://monzo.com/404)

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55

I think that might be the sort-code?

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56

It is, but their error 404 is a bit dull atm

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58

Please have proof before you accuse me of things that I know nothing about.

59

If you have an issue with another member or feel as if theyā€™re not following the community guidelines feel free to use the flag button or get in touch with a member of the Monzo team instead of resorting to various retorts that donā€™t come across too well. :-1:

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61

Preach. And the fact that @alexs isnā€™t an Investor but never moans about it is another reason why he should have one :slight_smile:

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62

Yes :slight_smile: You will be able to

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64

Yes, itā€™ll be the same sort code and account number :slight_smile: But note that your card will be replaced at some point so you may have to update the long card number on online sites. Although @rdingwall has some crazy ideas about that tooā€¦

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65

Iā€™m very disappointed to be an investor, but also an android user. Looks like Iā€™ll just have to wait with the rest of the crowd then. :-1:

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66

A couple more questions.

  1. I understand that the customer support will be initially operating limited hours. Am I right however I thinking that the systems will be monitored 24/7 for any general problems? If Iā€™m relying on it as my main bank account and there was a general technical problem on Saturday morning, I would want to be sure that people were monitoring and able to ideally deploy a fix rather than having to rely on credit cards and the like until Monday morning.

  2. During this rollout phase, will there be any guarantees if for instance, a payment was to fail due to system downtime and the customer was left out of pocket?

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67

Thanks for being willing to start the roll-out before all the intended launch features are ready. I realise there are challenges to rolling out a product which isnā€™t yet where you want it to be, but we are also all very impatient. It looks like youā€™ve found the right balance between the two. :grin: :hugs: :tada:

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68

This is great news! Well done to all of the team. I have been using the card since the Alpha and for the most part, everything has worked perfectly. :slight_smile:

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