There are so many potential titles to support by going down this route.
Yep - having Mx is great. Do they also support Lord, Judge, MP, MBE, QC, or EUR ING (European Engineer - yep, this is a legal title!) and all the others?
What if your choice is not to be identified by a title at all?
Itās a good question, and Iām not too sure - @rika or @richardcadman may know the answer.
What I can confirm is that our internal customer tooling has zero concept of a title.
So, when I pull up a customers details, there are no titles anywhere in the tooling. Same if you requested all the details we hold on you, there wouldnāt be any reference to a title anywhere. From the looks Iāve had into some of the raw unprocessed data that we have before it gets formatted or parsed into our tooling interface, the concept wasnāt there either (although I havenāt spent a huge amount of time looking into our codebase since IANAP)
If itās something that the credit agency or Noddle require, then I would imagine it might come from them, unless itās a situation whereby weād be completely prevented from sending data to them with an incomplete required field, in which case it could be an ad-hoc append when that data gets sent out.
Starlingās response is that some systems require a title, and they considered internally using āMxā where needed, but they went this route.
I honestly feel the Monzo approach is better for those who this matters to. Thereās a huge amount of possible titles and the lack of flexibility offered just isnāt going to satisfy everyone.
Iām sure I read before that if something requires a title Monzo uses Mx. But I think it was on the diversity thread and Iām not going there to check
Some really good discussion going on on the Starling forum on the Monzo vs Starling thread- features, diversity chat and all. Whoever he is, this guy is absolutely cracking me up.