I used Starling for a bit after a friend introduced me, maybe used it for a solid month of “incidental” use.
What I did like:
- The digital card number you can use from within the app (not sure if that’s the same as the physical card)
- Interest (albeit very small)
Didn’t like:
- Their tone of voice and general interactions with their Customer services. (and Monzo feels more natural)
- The layout of the “home” part of the app - more swiping than needed to get into the detail.
Other bits:
- A lot of it is very comparable, but overall I just liked Monzo better. I would have probably stuck with them if I didn’t get customer service snark when I had an issue.
- I do like the Marketplace bit - though I haven’t actually used it, the idea seems reasonable.