Starling was featured and recommended on the Martin Lewis special last week. What does Monzo have to do to get featured on this scale? Starling’s servers crashed due to the amount of people trying to register for accounts.
I’d absolutely love for this to happen to Monzo, and such a huge influx of people realising how great it is. I’ll be honest, when I tried Starling I found it had a very corporate feel, essentially a legacy bank but done app based. Monzo feels more personal, and you feel respected for your custom here, and that Monzo owes everything to its customers, and those who are also investors. I also found Starling’s customer support extremely poor, slow, and nothing like the fast responsive service here at Monzo. Starling’s 12 month ban for people who close their accounts, is another drawback, none of which happens here. I had seen this ban reported on other websites, and other places online.
As of 24/06/18 - I also know now it is reported on their website under the ‘FAQ’s’
I also get advertisements for Starling, during apps!
What does it take for Monzo to get national promotion like what Starling get? For me, Monzo is leagues ahead and I would love to see Monzo continue to thrive like it has been.