Starling Bank Chat (Part 2)

“Starling Bank drops ads on Facebook until it tackles fraud | Business | The Times” https://www.thetimes.co.uk/article/starling-bank-drops-ads-on-facebook-until-it-tackles-fraud-2cpngrmwj

She loves to shout about crap.

Unrelated - but why do I not get an option to open Times articles from Safari into Apple News and instead have to search for the article?

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Casually browsing the Starling website:

Typo in the USD section:

Should say “at the cost of £5 per month” not “as the cost of £5 per month” to fall in line with the rest of their information.

They also seem to only have the information regarding business account independence survey on their actual home page under the current account information:

Which is mildly misleading as I just clicked it wondering where Monzo was in the listed sections, until actually paying attention seeing its business accounts.

Odd for a business that praises on excellence you’d think they’d be open and honest about all the surveys not only those that are in favour of them :joy:

Edit:

Monzo snap shot of independence survey

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It is open.

What was your point again?

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From their home page?

Edit: on the home page yes, right at the bottom, which feels a little of a cover up not having it at the top where the actual current account information is.

They should have it where the relevancy is.

The Starling ones you posted are business which for some reason I can’t remember Monzo aren’t included in.

The Monzo screenshots are personal accounts so include Starling too.

If you meant that Starling have just excluded Monzo then they’ve also edited the percentages.

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For clarity, Starling have their current account information, then their independence survey for business accounts within the first 1/5th of their home page.

Their actual independence survey for current account service is within the 5/5th section of the page, basically second to last box.

I’m confident many visitors will not get down that far in the page, keeping it out of majority view.

Seems they aren’t confident having that information where their current account information is, because Monzo top trump them.

The business independence survey should be on the business accounts page.

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It does seem randomly placed towards the bottom of the page, almost to hide it. Even on their current account page, it is hidden at the bottom whereas on their business account page, it is very close to the top.

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Starling’s signature marketing.

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Almost comes across like Monzo is a threat and don’t want everyone to see it :eyes::joy:

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Yep, their marketing is one giant Freudian slip imo.

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Can imagine her in a rush to try and get their pondering credit card in place for both business and consumer to try get the upper hand.

Silly comments like “we are making our own money”
 well so is everyone else.

I’m convinced they only turned a profit because the gov bounceback loans stuff. Quite possibly and most likely wrong though.

awaits correction

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It’s due to not enough business customers..

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Think they have to have 20,000 business customers to be included and at the time they weren’t eligible.

:crossed_fingers:t3:They also win business top marks, and again top current account :crossed_fingers:t3:

I mean, that’s not exactly a negative point. That they were able to get the infrastructure in place to deal with the bounceback loans so fast & got themselves a whole bunch of low\no risk loans underwritten by the government is a no-brainer. No idea why Monzo didn’t do it too, it’s given Starling’s business banking a huge boost, very fast.

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We just weren’t in a position to do it - our business offering wasn’t as mature as Starling was and we had other priorities.

I suspect they’ll now find they have some substantial overheads on the collections and fraud side of things, but I don’t know that much about the process I’m just going on things I’ve heard industry wide.

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These are facts :sweat_smile:

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