A reminder from Starling bank 
Congrats 
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Has anyone been able to use to new open baking features in the Apple wallet with starling yet? I know they were working on it but seems like it’s been ages now
I used to work there, that generally only happened when they really took the piss. Or often there were other things going on in the background too. I.e many disputes, many failed ATM claims or many “stolen/lost” cards in parenthesis, before they plan an exit.
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More ground to a stop I’d say.
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Genuine question, what else do you want them to do?
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Yep, same question from me.
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I want the security of my account to be based on robo-turtle drones with space lasers that track down when someone has stolen my card…
Seriously - I think the only thing missing for the deck right now is Credit Cards.
Although having a separate instant access savings account would be on some peoples list as well, with the increase in interest in the current account, which includes saving spaces that’s probably ‘good enough’ for most people. It’s only the rate chasers who’d want more…
I think Monzo and Revolut are doing the ‘bleeding edge’ fintech development which is fine. Chase have their roadmap which they generally seem to be sticking to.
However, Starling, to me, is doing ‘enough’ to make them my main bank - nothing too fancy, easy to move money around, bill spaces and virtual cards to help manage my money better, round ups to sneakily save during the month for that last week before payday…
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The rate wouldnt need to be market leading but the current fixed saver is a terrible product with too many limitations over the competition, it isnt even close to a market leading rate with terrible fixed limitations.
Really surprised they have not revisited it given how poor it was received and how poor it is still but I think starling more cares about business and selling the backend to other banks than personal customers now.
To be honest RBS/Natwest are now nearly more fully featured than Starling app wise which is a bit hilarious.
Its not that starling are bad, they just dont lead in much any more and with the lack of forward momentum they are starting to be eclipsed by legacy banks (VC aren’t on legacy yet…) which have credit cards, credit score, connected accounts, isa, savings accounts, mortgages etc.
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I think it says something that they haven’t even recruited a new CEO yet…
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What does it say?
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But from your list of things you want them to do… they don’t need to do something. If it’s not broke, don’t fix it.
Others are doing things because they need to. Whether it be rebranding to ensure consistency (RBS), updating online infrastructure to 2024 standards (Nationwide), adding basic features such as notifications (HSBC/First Direct) or ensuring a rebrand and additional features all actually work together (Monzo), they have a purpose for change.
I get you don’t like the pie chart, but they clearly do. It’s their brand, so to speak. Adding a credit card… I mean sure, but that’s not exactly an indication of how well a bank is doing. A bank is a place to store and manage your money first and foremost. Everything else is secondary, and Starling appear perfectly happy so far to play the long game and get that first point perfected.
And I don’t use Starling at all, so it’s not some bias towards them. I just think they get a lot of flack for just doing a solid job at their core purpose, which any other bank would be lauded for doing.
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I’m not fussed about a credit card, and I’m not crying out for new features for the sake of it, but 100% agree about the awful pie chart, it’s useless. I’m hoping that behind the scenes they are doing a redesign of the home tab, it’s my only grumble with Starling.
NB. Starling is my main account.
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This.
Starling is good, does as designed, not as complex or fancy as the others but it works well.
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Open banking - it could be amazing if we could see other accounts in the Starling app, depending on how it was implemented.
Starling is a great app and current account, I do wonder if ever offering other banking services in future is part of their plans?
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I just want them to clean up their merchant data.
Why is Tesco Express still Tesco_ ?
Why does my local supermarket tell me I shopped in Slough?
Surely enhancing merchant data shouldn’t be that hard for them to implement.
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Looks like another big TV advertising campaign is on the go again, loads on Sky Sports today
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Yeah, I’ve seen them advertising on Channel 4 and heard them on Capital Chill as well this evening. Must be quite a big campaign.
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Closing your personal doesn’t impact your joint so it should be fine the other way.
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I did a manual transfer to Chase and had the lot done in about 30 minutes including those I’d to call. Sounded like it would be a lot of hassle but wasn’t in practice.
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