Starling Bank Chat (Part 2)

Not overly,

Barclays - blue
Halifax - blue
Lloyds - Green
Santander - red
Nationwide - blue

And so on.

Wouldn’t say they’re all basic or bland.

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It’s not their brand colour though.

The branding is still purple. The different cards for Personal, Joint and Business accounts are all different colours to make it easier to tell them apart.

I think the Business cards are still purple?

Why didn’t they use the bird as their logo since it’s Starling Bank?

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Because designers can have more than one crayon.

Which is a very good reason for someone doing something delightful and not being the same. Starling also doesn’t put its corporate ‘S’ logo on its cards, that doesn’t mean that the design is somehow ‘wrong’ or Starling isn’t following its own brand guidelines. It’s called creativity.

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Maybe we need @Peter_G and a poll on teal or purple :joy:

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I personally like the teal but i dont think Starling has the best brand due to the inconsistent use of brand colours and its logo.

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Well, if that’s “inconsistence” then Monzo is as inconsistent with its use of non–core logo colour of Hot Coral, logo placement etc.

’Branding’ is wayyy more than just using a particular colour and a logo. Starling is entirely consistent it its placement of its primary, secondary and tertiary colour palette and how and when it depicts its core brand elements, such as typeface, logo, wordmarque, brand associations, etc.

Yes this is new as definitely wasn’t there last week nice to see a few new categories but would be even nicer to have custom categories

Honestly, as a business I would sue too. That sort of claim could seriously damage future investment opportunities unless it’s withdrawn or proved wrong in court. It’s a serious accusation after all.

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Can a business sue?

Anyway, if Starling and Boden can prove Agnew is talking nonsense, then prove it, otherwise it comes across as the usual response of coming out on the attack, instead of addressing the issue.

Honestly the legal publicity will cause mega Streisand effect. It would not be the wisest move unless you actually have got damages to deal with.

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can any of you starling experts help me? I currently have a monzo business account, but am really struggling with the cash deposit limits, as a lot of my customers insist on paying me in cash (we’re talking small amounts, but frequent). they also pay me in cheques, so I have a starling (personal) account mainly to process them. I’m realising that maybe I should switch to a starling business account, but it doesnt say anywhere what the annual cash deposit limit is? it just says chat ‘in app’ to find out what your personal limit is?! I dont want to go thru the process of creating an account, just to find its a small amount! any ideas?

Maybe just chat with them in app on your personal account?

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I found the following on their help pages, you can read them here - Our fees, rates and charges - Starling Bank

We will charge you a fee for each deposit of money into your Account using the Post Office Counter Service - this fee will either be: (i) £3; or (ii) 0.7% of the amount deposited, whichever fee is higher.

Doesn’t seem to mention a limit for business accounts?

For cash deposits, you may want to consider using a Mettle account (from NatWest)

https://faqs.mettle.co.uk/en/articles/3205988-how-do-i-add-cash-to-my-account

You can pay cash into your account by taking your card to any Post Office or PayPoint location. We won’t charge you for paying cash in at either of these locations.

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A lot more categories mean I’m tempted to put all my transactions through Starling again, to get a full overview of where my spending goes. I have been trying Yonder, but I won’t continue when it starts to charge a monthly fee.

Particularly like categories like non–essential, garden, hobby, impulse buy, insurance. Surprised there’s no tax, and phone, for example.

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they only let u chat about the account you are in!

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yeah, saw that, but not what I’m after. I need to know the annual limit. I went thru all the smallprint. just says u need to chat with them from the account to discuss what “your limit” is - must be variable.

Possibly many variables in terms of sole trader, limited account, annual turnover, expected income etc to balance the risk on it all and money laundering etc.

NatWest recently got hit hard on this so things will probably begin to get tougher with cash deposits and proofs.

I’d steer clear of depositing business cheques to personal accounts as some banks class this as a breach of terms.

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