Social Media Engagement - Audio Issues


#1

I’m all for reaching out on social media via live streams and recorded videos but seriously :monzo: need to get a grip on the audio issues that seem to be in nearly every video.

It carries a brand/reputation impact as it really doesn’t look all that great.

I would recommend either not doing these videos until the audio issues can be ironed out or at least not doing a live stream and instead edit out any audio issues experienced.


(Richard Cook) #2

Hi Jamie!

We agree, the technical issues today weren’t ideal. We definitely need to do better in future.

We’ve learnt a lot from the stream issues today, and know what to do better for next time. (In particular, we’ve finally got to the bottom of what was causing the audio issues).

And thanks for the honest feedback :slightly_smiling_face: