I was speaking with someone from customer services and he told me that in order to be sent a card I would have to top up £100.00 before I receive my card. Surely that’s wrong?
The long explanation is I somehow managed to go into the activation part of Monzo from the Android app and go all the way to the top up screen. I added my name and address and DOB but I now can’t move from the above screen. He told me to uninstall and reinstall the app but I am still stuck at the same spot then he tells me it’s because I need to pay the £100.00 pound before I get the card? Huh?