In terms of speed and reliabiltiy I find EE to be the best. I’m currently on a sim only with them and have EE max (speeds of 90mb/s - often more) 12gb of data with free 4G roaming in Europe and a couple of other countries (like the US). And if you get promotions or your employer has deals with them you can get SIM only contracts for quite cheap. I pay £13 for mine.
Most providers (O2 and 3) only offer 3G roaming so that’s something to watch out for if you travel a lot.
I find that main networks give you better service than MVNOs like giffgaff, but that might just be because I use the services that MVNOs don’t provide like Wifi and 4G Calling.
As an all-round sim only plan I’d probably say 3. Their prices are competitive and customer service is decent.
If you’re looking for data roll on you should check out Smarty. They’re new but they run on 3 and they actually refund you for the data you don’t use. I never used them so can’t talk about experience.
I had a lot of issues with O2 making my experience a hassle and randomly charging me for things and offering poor support when I needed it. Plus I live in Scotland and their coverage ain’t great here. So O2, giffgaff and tesco are all a pass for me.
No matter which plan you choose make sure you don’t sign up for 12-month contracts. Use the 30-day rolling ones, that way if the provider turns awful or tries to screw you over you can just leave.
As far as speed is concerned, EE is the best in London from experience, and supports latest features like VoLTE and Wi-Fi calling. I wouldn’t recommend O2 for anything as they can’t even do SMS over VoLTE/Wi-Fi, which is a joke in 2018. No idea about Vodafone as I haven’t tried them personally.
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Anarchist
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8
I’m on 3. No complaints, really. They are cheap, but speed is not spectacular. Also, there’s no 4g roaming, it’s only 3G.
Customer support has been fine when I’ve needed it. They increased prices recently, but kept mine the same (£12 for 4GB and unlimited calls and texts).
The important thing to bear in mind is that all networks have not spots, so make sure the one you choose works where you want it to work.
Anarchist
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9
They didn’t offer roaming when I checked them out a few weeks ago, but they’re certainly value for money.
I got both 3 and PlusNet. For me, personally, PlusNet is actually somewhat better in terms of 4G speed and reliability. They are cheaper, but have some annoying limitations (most annoyingly you can’t turn off voicemail properly, and you can’t send texts to short numbers), which is why as such I’d still prefer 3, all in all…
I’m on Three, like the others have mentioned it may not be as fast but in London I don’t think you will ever be anywhere that has awful data (a struggle in smaller cities). I love it for travel and I use it as normal in my home country too so I see no reason to switch. I pay £10 for 8GB, and it’s not a 12 month contract so I can cancel anytime. And the customer service is absolutely amazing. Whenever something is wrong they’re always really eager to help or if you’re inconvenienced they’ll give you credits to tide you through.
I have massive discounts on my EE plans through my old work that are still applied on the account, but as soon as those are done I’ll be switching back to a Sim-Only plan with Three.
I’m also on Three. I get the usual unlimited texts & minutes, unlimited Netflix and Snapchat and 30GB data. It’s an Advanced Plan so I can use it in most countries without an extra charge. £16 per month.
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Anarchist
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19
I’ve had both.
It’ll be like wading through treacle in comparison.