I’ve felt over the last six months that the pace of development has slowed down quite a bit at Monzo, at least from the end user perspective. I’m sure behind the scenes there are loads of things that the staff can see that are cool but they just haven’t reached the end user yet.
As Monzo hits scale I think it becomes sensible to consider whether or not Monzo should do big annual/semi annual software releases whereby this is where the new big features are rolled out. Other minor software updates throughout the year could be used to patch bugs and optimise the app.
This would remove the ongoing joke of “sooooooon” and it would also allow for Monzo to strive towards parity. Not just parity between iOS & Android but parity between, Normal Accounts, Joint Accounts and Business Accounts.
At the moment it all seems a bit fragmented. Hidden pots coming to iOS but not sure when, lack of information around Monzo Plus. Merchant data has been an issue since as long as I can remember, originally @kieranmch was doing some work on this but he got placed onto another task that took his focus. We are used to seeing things like the ‘Big List’ or roadmaps and this all seems to have fallen off a bit. Having a major/minor release cycles ensures that Monzo isn’t bombarded with the same questions all the time, it focuses everyone’s mind on getting new feature launches right and probably gives monzo a bit more balance on the transparency front with customers.