See balances and transaction history in Wallet broken after upgrading to Monzo Perks

Help Bug Reports
1

Issue: The Apple wallet feature to see my balances and transaction history has been completely broken for months after upgrading to Monzo perks, which has led me to believe this is an unreported bug. I’ve tried reinstalling the app, revoking consent and then reconfirming my consent to no avail. Every time I try it tells me “Unable to connect”.

Details to reproduce: Link your transaction and balances history to your Apple Wallet. Upgrade to Monzo perks. Remove the old Monzo card from the Apple wallet. Add the new card to the Apple wallet. Attempt to relink the transaction and balances history.
OS: 18.5
Device: iPhone 13 mini
App Version: 6.31.0

Screenshots:

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IMG_92101125×2436 91.2 KB

2

Delete the connection from the monzo app and try again?

3

Thanks for your suggestion. I’ve tried that just now, revoked access and then tried to add it again, but it still isn’t working

4

To be fair; perks or replacing your card shouldn’t have impacted the Apple wallet information.