Scan Card


(Danny) #1

So I just went to top up and my debit card details have all gone and I have to enter them all again.

I’m lazy at the best of times so was wondering if you can add the ability to just scan the card with the camera and have it pic up and populate all the details on the front of the card instead?


(tom) #2

There’s a little camera icon on in card-entry field that should let you do that.


( related to Monzo CEO, Investor in Monzo ) #3

never realised that existed - fantastic features - not the only one apparently missing out on these features by not examining every screen in detail - maybe need a list of features for new users - and old users :wink: ? even though most of the functions are intuitive missing these little details


(Jon Augood) #4

Yeah another thing that I think one of your competitors (Revolut) do is the ability to use NFC to auto fill in these details. Its nice as then I dont need to hover my card behind the phone, I can just tap it and have the number visable to public that long.


(Danny) #6

I didn’t see that, how do I delete/change card as I missed it.

Should make it obvious perhaps?


( related to Monzo CEO, Investor in Monzo ) #7

it says “add a different card” underneath the displayed registered card


(Andy) #8

Should be a camera icon as per image below:


Activate card by scanning with camera
(Danny) #9

Where is this?

I think I must be having one of those days…


(Danny) #10

I didn’t see that when i did it?


( related to Monzo CEO, Investor in Monzo ) #11

should have gone to spec savers ? :wink:


(Danny) #12

Went to do £10 card has gone again, also no camera icon :confused:


(Andy) #13

hmmm that’s a bit odd, are you on iOS 7 by any chance? I think the card scan uses the iOS native scanner which was introduced in iOS 8


(Danny) #14

Nope I’m on iOS 10 b2


(Andy) #15

even odder! I’m really not sure then :confused:


(Dan) #16

Strange… I’m also on iOS 10 Beta 2, and I can see the camera icon okay.


(Danny) #17

Yup, also on 1.5.2 #239


(Danny) #18

Switched from feature request to ‘possible’ bug report


( related to Monzo CEO, Investor in Monzo ) #19

Im on 1.5.3 # 243 have camera and add card - IOS 9.3.2 I phone 5S


(Adam) #20

iPhone 6s+, iOS 10 B2, Mondon 1.5.3 #243 and can see the camera icon fine.


(Tom ) #22

Check Mondo app settings? Its likely you’ve denied access to camera for Mondo.