Then you just have to rinse and repeat with whatever is on offer at the time! Unfortunately inertia isn’t rewarding.
2 Likes
@thehamshackman Thanks for this, so it’s unlikely that Santan will close my RS because of lack of current account given your precedent
The t&c pdf does say: Eligibility […] You can have this account if you have a Santander current account (but not a 1I2I3 Mini account held in Trust), whether in your sole name or joint names.
Can’t give any guarantees obviously, but I wouldn’t have thought so.
If in any doubt, open the very basic Everyday current account - the fee-free one.
The account details say this:
Why choose the Everyday Current Account?
-
No monthly fee: Manage your money easily, with no minimum funding or monthly account fee to keep the account up and running.
-
Eligibility: You must be at least 18 years old and live in the UK permanently.
Don’t think I will bother opening a current account. If Santan closes my RS so be it. I might just complain about the lost interest (assuming they don’t honour any accrued interest if they close the RS) and maybe get a small compo because they let me open it in the first place (if not no big deal!)
I use Santander because they have a good product offering, but does anyone else hate how they format their statements and payment descriptions both in app and on documents.
The descriptions are usually so long because they all start with the type of payment, so often on the banking app I’ll just see the abridged description with might be “BANK GIRO CREDIT” and not actually have space to see who the payment is from unless you click into it. The full descriptions are also filled with numbers and codes.
Very minor non-problem really, it’s just a bit irritating!
I wonder why he came back to the UK. He thought the case had died.
Maybe it was his nearest branch 
2 Likes
The Brixton branch closed in August last year.
1 Like
lol… just after this guy walked out with all their money
1 Like
It’s been there a while, works well.
1 Like
https://www.telegraph.co.uk/money/banking/current-accounts/what-do-my-money-no-business-santander/
“How dare Santander try and stop me from potential fraud. It’s my money”.
Same people who’d get scammed and then say the bank didn’t protect them enough ffs.
1 Like
paywalled article, but from the headline ‘nanny state’ I can use ‘my-AI’ to work out what the article says and yes you are right.I personally appreciate the way that Santander do the checks, I think I ended up answering 7 questions last time I added a new payee.
Hardly think that is the nanny state
The reporter understands why banks are doing the extra checks, even if she finds them frustrating.
"But we’ve backed our banks into a corner so tight – even if customers lie to them over the phone, they’ve still got to pay out – that they have no choice.
Maybe it’s time to take the banks off the hook and accept more responsibility ourselves."
1 Like
You can’t entirely blame banks here, they’ve been forced to cover most cases of this type of fraud and so they’re bound to take measures to mitigate the fraud and the need to pay out in the first place.
I think it was done to protect people but also push the banks to take measures to reduce this fraud but I’m not sure it’s had that much of an effect.
1 Like
I agree with the reporter. Consumer duty should be where the consumer hasn’t been an outright plank. There is a limit to how much we can coddle people - people who do silly things weren’t meant to suffer no consequences every time when entirely their fault.
2 Likes
If my bank asks ‘Has someone told you to make this payment’ and I say ‘No’ and then asks ‘Has someone told you to lie to us about this payment’ and I say ‘No’ then I agree the bank should be off the hook.
However ASKING those questions should not be considered the Nanny State and is just good business practice to protect me (the bank) from liability.
Same as if you are selling a car and the dealer asks ‘has this been in an accident’ it’s just good business practice
2 Likes
I’ve always been in the crowd of banks not refunding people through negligence.
People need to learn hard lessons and if they all claim vulnerabilities then this must be proven with medical records instead of empty words.
3 Likes
In fact I think one of the Santander questions I had was ‘Has someone told you that you need to move your money to a safe account’
1 Like
Barclays have these similar questions.