Royal Bank of Scotland (RBS) Chat

I actually don’t mind it. Especially useful if you have a few accounts.

Can you swipe from the side of the screen to go back yet? :sweat_smile:

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I’m afraid not. :weary:

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Had to say goodbye to my RBS / C&Co account. Never used it. Switched it to Barclays to get 25k Avios.

Will miss the card but oh well, I will survive.

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Walked past 1 Fleet Street this AM.

The old banking hall seems mostly unchanged (though the bottom half of the windows was blacked out) so it looks like the building isn’t really being used for anything. Such a shame as it’s an impressive, well-situated building.

At least the marigold will remain, giving a hint of what the building once was.

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Looks crap.

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If I have a NatWest Account and I want to get a RBS Account, will RBS somewhat remember me from NatWest and let me skip ID check and stuff like that, or will I have to do the entire new account process?

While they are all in the same group. Officially they are a separate Bank and so they do need to do their own Checks.

You will have to do another ID Check with RBS.

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Ah ok.

Why the hell can NatWest group not just do a Lloyds and carry stuff across multiple banking brands. So stupid.

I mean they not gonna find anything on me anyways lol.

Can Lloyds do that? When I first opened my Lloyds account I had to go into a branch and show my ID even though I already had an account with Halifax.

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You have to do it even with a secondary account with RBS and they hard search for every one you open too, so definitely doesn’t carry anything over from NatWest.

It’s an entirely separate profile with a different customer number too.

Long-standing (30+ years) with Lloyds here, and still got hard searched for initial opening with Halifax. Bank of Scotland accounts added after Halifax were soft search only as they share info.

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Got the message in app that the new layout and new features will be coming early 2025 I think it said. Will see how it goes. Still find it odd how Ulster already has it.

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Simple: we have better programmers over here :rofl:

Long time back, found ourselves in direct competition to a dev team in England with both needing to write a functionally identical program. They had a team of 30 working on it full time. I had a core full time team of five and five more part-time. Our team beat theirs :rofl:

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They’re separate banking entities, under separate banking licences. I’m not sure it would be allowed even if they wanted to.

No ID checks for that though

It’s common for NatWest group to test bigger changes on one of the lesser brands first.

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RBS account closed, branch opened up late.

Woman asked me to pop card in machine and put pin in, said I can’t because rbs as already cancelled my card.

Fraud note on my account that was preventing it from closing is because I transferred some savings out to Atom over a week ago. Even though I answered to the text they sent straight away.

Bunch of questions , shown my id. Woman said don’t see why they told me to come to a branch.

:sunglasses:

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Anyone remember when RBS was the biggest bank in the world before they collapsed?

image

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It was the biggest bank on here for a few weeks last year. :rofl:

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Which is surprising, the gold rush was 2021 actually.