Roadmap

Monzo Chat
1

this cant be right its gone past 5th July

https://trello.com/c/hNWUr3qq @tristan @hugo

2

:eyes:

:monzo: :newspaper: :soon:

12 Likes
3

It is correct. Staff have accounts, as stated in the latest Monzo journal!

2 Likes
4

Emoji’s speak a thousand words :raised_hands:
I have always wondered, seriously, are employees encouraged to use emojis as much as possible?

1 Like
5

investors should come first :blush:

6

Staff will always come first.

5 Likes
7

Staff should come first

3 Likes
8

Not only that but 3 months from 21st April is 21st July… so they have a week yet :stuck_out_tongue_winking_eye:

9

Also small numbers of people could be anyone i.e. staff and close family members :eyes:

10

:o:

Not as much as possible but it does help. :slightly_smiling_face:

1 Like
11

Cool, always interesting to know these things.

12

People who can spell should be prioritised.

10 Likes
13

:joy: :joy: :joy:

But wot if spill lyk dis dough?

14

2 Likes
15

My letterbox is perfect :monzo: debit card size you know. :wink::wink:

16

That’s a tiny letterbox.

10 Likes
18

It’s best to ignore the timescales on the roadmap. They are a rough guage of intent and tend not to match reality.

To be honest I think one thing Monzo are terrible at is managing user expectations.

1 Like
19

Would love to hear more about this, especially specifics? :slight_smile: Thanks!

2 Likes
20

It’s basically a case of over promising and under delivering. It’s something which most businesses (at least in the industry in which I work) are guilty of.
The issue is mostly in relation to the timing of features for the android app to be honest.

Some specifics:

  • I was told 39 weeks ago by in app support that merchant feedback would be coming to android “soon”. It still seems to be missing.
  • Similarly, I was told 40 weeks ago that API generated feed items actually appearing in my feed was “coming soon, so get excited”. The get excited bit sort of implies that it’s imminent. I have API generated low balance items firing fairly regularly and my feed contains none.
  • Android pulse graph was added to the ‘next 3 months’ card on the roadmap, then 4 months later it was moved to 6 - 9 months. It’s actually been 10 months since that card was added. Merchant crowd sourced feedback had similar timing, I think.

Overall there seems to be a trend of “android will catch up to iOS soon”. The narrative makes us think that it’ll be a matter of weeks, but it just isn’t the case.

7 Likes
21

Although those features haven’t been delivered yet, others have instead -