Response to Community Code of Conduct

I personally like the splitting and merging of posts to keep threads on topic.

If I wanted to read continual moaning about Apple Pay or joint accounts, I’d read the relevant threads…


We’ve had that discussion here -

could we please keep the discussion focused on merging / splitting / closing threads here. I’m happy to open topics for anything else.

I also don’t think that doing this silences negativity, critical feedback is often shared and debated.

It just helps keep things tidy!


Possibly Certainly. But if a “leader” does that it’s particularly worrying. We are all humans. And we need to accept humans and humans’ short comings.

But if someone is given the privilege of “power” then we hold them to a different standard. I cannot see how it’s good that someone who’s supposed to enforce rules, who’s supposed to foster good discussion, doesn’t promote this through their own acts.

Also: If I “shout down others”, a leader can tell me off, ban me, whatever. But if a leader does that, then what?


There we go, "ahh quick, change the subject! Ahh I know, I’ll merge the post. Oh no, I can’t because that’s what everybody is talking about "


Alex, this is your usual tactic of innocence, pleasantly disagreeing, asking for reference and generally not understanding that it is OK for people to have differing opinions to yourself.

Then you pull out "Users Who Criticise Monzo Get Shouted Down Here" which actually says nothing and then finally you state we should stay on topic.


Posts 266, 462, 590 of 1711

590 was in October…

Thanks, do you think that, that topic shouldn’t have been split?

I’m asking for examples that you disagree with here.

This particular topic (policing tactics )is now being looked at by someone higher In the Monzo ranking
I have flagged up my concerns which now with this thread seems to be reflected by others of this community
Hopefully we will have this resolved soon


Oh I have no idea.

I’m just trying to help them prove a point if it helps them know where it was split
(I’m not on either side of this [if the point is “should discussions be split up into their topics”]).

1 Like

Personally, I was equally unhappy with the others doing it :wink:

It’s not just about the splitting topics, to be honest. It’s about the attitude

I think people are put off by the arrogance, and no. It isn’t just Alex, it’s the Monzo forum.


I agree “leader” is a difficult, thankless job that I wouldn’t want to do , with so many new users on the forum the repeated topics would produce a forum that was disjointed and unreadable


If you created this topic to discuss that thread being closed then we can simply wait for the team to take a look at it.

I think if splitting and merging were not done so actively at this community it would become so chaotic. If you need proof of that just go visit Revolut Community


There’s also a big problem with merging topics

New user signs up
New user makes a new topic about something that’s already been mentioned
New user gets a reply, (probably from Alex) saying "we have already discussed that, I’ll merge your question here.
New user looks at the thread, doesn’t really understand discourse. Gets lost, and gives up and feels unwelcome and never uses the forum again.


This applies to any topic, not just Apple Pay.

post can’t be empty


Well, I am sorry but you seem to be assuming most new users are a bit thick to understand simple discussions.
A community with multiple threads on same topics would also not make much sense to new users. Again I urge you to see Revolut community which is on same Discourse but seems like a mess.


Thanks, in that case could you please share a different example? I’m afraid I think we’re going to struggle to have a constructive discussion here if we don’t know what other activity you’re referring to.