Also my bad 
that minor detail skipped my eyes when the rest seemed to draw more attention for me.
Don’t be a mood.
They recognise they shouldn’t have closed their account that had the desired cheque imaging, however severe the impact is on their life. Fortunately there’s many banks that do offer the same process.
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I don’t recieve many cheque, but it would be a hassle to have to post in, no matter how many I have to post.
Whilst I think the argument that cheques are dying is a poor one considering cheques are still widely used, even if less so than previously, Monzo can chose not to have the feature if they don’t want it.
Just a lesson in always making sure you research what you are applying for. Starling even has a handy table on their website with information that is (mostly) correct.
The best bank accounts: Compare current accounts - Starling Bank
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But are possibly one of the few where you can’t use a physical branch or the Post Office as a substitute.
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We’ll get a thread about it when he finds out!
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Starling don’t allow cheque deposits at a Post Office (they have cheque imaging, of course, but cheques above £1,000 must be posted).
I keep a Halifax account for such occasions. Scan the cheque and in it goes. If it fails, there is a branch (a branch!) in town. Useful also for paying in cash, taking out larger sums, etc.
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