Problems when opening the app

Help
1

Hi everyone, the problem in having is when I try to open the app it immediately shuts after I enter my password, sending me to any other app I happen to have open. It does open properly on the second attempt however after a while it gets a bit annoying. Has anyone else had this problem? If so how did you fix it? I’m running Android 7.1.1

2

Did you try uninstall/reinstall the app? Is your operating system up to date?

2 Likes
3

Hi thanks I just reinstalled and it seems to be working so far thanks very much!!

1 Like
4

Still having the same problem. I’ve tried uninstalling and reinstalling the app, and done the latest software update. Is it only me?

1 Like
5

Get in touch with help@monzo.com.

6

Thanks Andre