Problem with statements?


(Nick) #1

Does anyone elase have a problem trying to generate a statement?

For example, I click the icon for January 2018, I get a spinning icon for a few seconds, then nothing happens. The statement screens become unresponsive for a few seconds and then I can scroll up and down to see the month options.

There is always somehting not quite working right…


(Marcus Nailor) #2

Shoot a message to Monzo via the in-app chat :slight_smile: They’ll probably be able to provide more help than in here :smiley:

My statements seem to be working fine :thinking: Have you attempted to logout and login again? :slight_smile:


(Nick) #3

I quit, logged out, restarted phone and that now seems to have sorted it.