Positive feedback. Thank you Monzo!

I simply want to thank Monzo for their excellent service setting up a bank account for some Ukrainian refugees I am sponsoring. They are living in a house I was about to sell, a couple of miles from me, so I only see them every few days. Today they said they were having a lot of trouble setting up a bank account; they had been trying for a week and every bank seemed unwelcoming and obstructive so they couldn’t get the right documents to satisfy any of them. I remembered one of Monzo’s managers speaking at the Greenbelt festival about how the bank was trying to help refugees, so I suggested they try Monzo. Half an hour later, they told me “It’s done! We’ve opened a Monzo account!”

Excellent work, Monzo! Thank you!

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It’s great to hear such amazing stories like this.

I hope the new refugees have settled as best they can, and I’m glad Monzo have been able to help them :pray:t3:

It’s also lovely to hear of the support you’ve managed to put in place with the house and no doubt many other pieces of support you’ve given them.

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So good to hear! :raised_hands: :ukraine:

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This is great to hear, well done for stepping up, Monzo

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Love to see it!

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