I simply want to thank Monzo for their excellent service setting up a bank account for some Ukrainian refugees I am sponsoring. They are living in a house I was about to sell, a couple of miles from me, so I only see them every few days. Today they said they were having a lot of trouble setting up a bank account; they had been trying for a week and every bank seemed unwelcoming and obstructive so they couldn’t get the right documents to satisfy any of them. I remembered one of Monzo’s managers speaking at the Greenbelt festival about how the bank was trying to help refugees, so I suggested they try Monzo. Half an hour later, they told me “It’s done! We’ve opened a Monzo account!”
Excellent work, Monzo! Thank you!
