Good Morning
From my experience of these kind of forums (working in Financial Services myself) they are normally used by clients to complain or otherwise express dissatisfaction about the firm in question - or to try and influence decision making processes by making their issues public.
I would therefore just like to say i’ve been a client with Monzo for just over 2 years now and have no complaints about the service, the platform or the functionality of the app and would recommend it to anybody.
Keep up the good work
J